The new Derdack mobile app integrates robust IT & OT alerting capabilities with seamless collaboration and incident management. Users can efficiently receive, handle, and monitor alarms and notifications in real-time on their mobile devices. The app enables sharing incident details with team members, supervisors, or subject matter experts instantly, while also providing visibility into on-call schedules. Furthermore, users can diagnose and resolve critical incidents directly from their smartphones.
This mobile application complements the Derdack Enterprise Alert® software and necessitates an on-premise or hybrid cloud deployment of the backend software. It is compatible with various ITSM systems as well as manufacturing control, facility management, and numerous other enterprise systems.
Overview
Derdack Enterprise Alert® is a Freeware software in the category Business developed by Derdack GmbH.
The latest version of Derdack Enterprise Alert® is 2.4.6, released on 06/17/2024. It was initially added to our database on 06/17/2024.
Derdack Enterprise Alert® runs on the following operating systems: iOS.
Users of Derdack Enterprise Alert® gave it a rating of 2 out of 5 stars.
Pros
- Advanced alerting and incident response capabilities.
- Integration with various IT service management tools and systems.
- Support for multiple communication channels including SMS, voice call, and mobile apps.
- Customizable workflows tailored to the organization's needs.
- Ability to create escalation and notification policies based on severity levels.
- Robust reporting and analytics for monitoring performance and improving response times.
Cons
- Pricing may be expensive for small to medium-sized businesses.
- Steep learning curve for users unfamiliar with enterprise-level alerting systems.
- Complex configuration settings may require dedicated IT resources for implementation and maintenance.
- Scalability limitations for very large organizations with high volume alerting needs.
- Dependency on third-party integrations may result in compatibility issues or additional costs.
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